Eltham Gateway Hotel and Conference Centre

Well after trying to book online at the Eltham Gateway Hotel and Conference Centre, through the hotels online booking system, which has been down for over 3+ hours. I tried calling the Hotel Direct, what I was greeted with was an answering machine advising me, I had called outside reception hours and to call back during business hours.

A hotels hours should be 24/7 for guests and prospective guests. So if you really want to stay in this hotel I suggest you call during business hours which ever they are, as they didn’t specify just like they don’t specify, on their website either.


Not a great start to a business relationship!

But on a positive note, they called back as soon as they opened. They had no idea web booking platform was down. So all in all a very good experience.

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